Privacy Statement
Privacy Policy
We are not after your personal data. However, we sometimes need it to properly provide our services, protect your trademark, and offer you a pleasant experience on our website. We handle your data with care, only collect what is strictly necessary, and do not retain it longer than needed.
Who are we?
Jump Trademarks
Savannahweg 17
3542 AW Utrecht
Email: info@jumptrademarks.com
We are responsible for the processing of your personal data and, of course, we do so in accordance with the GDPR (General Data Protection Regulation), the Dutch Telecommunications Act, and other relevant legislation.
What data do we collect and why?
We only collect data necessary for our services. Depending on your interaction with us, this may include:
Name and company name
Address details
Email address
Bank account number (if needed for payment)
Phone number
Content of your contact request
Information about your trademark, logo, or design
IP address and browser information (via cookies)
In addition, we collect limited data from visitors who only use our website. This includes:
Anonymized IP address
Browser and device information
Visit and click behavior on our website
We process this data for the following purposes:
To conduct trademark searches or registrations
To provide advice on intellectual property
To contact you or handle your request
To comply with legal obligations (e.g. accounting, data retention)
To process invoicing and payments
To improve our website using analytics
To send you marketing communications (only with your consent)
On what basis do we process your data?
We process your personal data based on:
Performance of a contract
Your consent (which you can withdraw at any time)
Legal obligations
Legitimate interest (e.g. improving our website or services)
Marketing Communication
We will only send you news or updates about our services if you have explicitly given your consent. You can unsubscribe at any time via the link in our emails or by sending an email to info@jumptrademarks.com
Cookies
On your first visit to our website, we show a cookie banner. You can indicate which cookies you accept.
We use:
Functional cookies – necessary for the website to work
Analytical cookies – to measure and improve site usage
Marketing cookies – to measure campaigns via Google Ads
We only place analytical and marketing cookies after you have given your consent.
Security
Your data is stored securely in a protected online environment. We use an encrypted HTTPS connection (recognizable by the padlock in your browser), just like banks do. Only authorized employees have access to your data.
Where is your data stored?
Our systems are hosted within the European Union. If we share data with parties outside the EU (e.g. via Google), we ensure appropriate safeguards, such as EU-approved standard contractual clauses.
Processors
We work with third parties for certain services, such as hosting, email, and analytics. We have signed data processing agreements with these parties to ensure they handle your data safely and carefully.
These parties include:
Vimexx (web hosting)
Microsoft 365 (email)
Mailchimp (email marketing)
Twinfield (accounting)
Google Analytics (website analysis)
Google Ads (advertising)
Hotjar (user interaction and UX research)
Microsoft OneDrive (cloud storage)
Our own online portal (ERP & CRM system)
Automated decision-making and profiling
We do not make decisions based on automated processing or profiling that have adverse effects on you.
How long do we keep your data?
We do not retain personal data longer than necessary. In general, we apply the following retention periods:
Service-related data: As long as needed to perform our agreement and as long as legally required.
Marketing data: Until you withdraw your consent or we no longer find the data necessary.
Quote requests without follow-up: As long as needed to fulfill the service and as long as legally required.
Your rights
You have the right to:
Access your data
Have it corrected or deleted
Withdraw your consent
Object to processing
Transfer your data to another party
Request restriction of processing
You can do this by sending an email to info@jumptrademarks.com. For verification, we may ask for a masked copy of your ID.
Data Protection Officer
We are not required to appoint a Data Protection Officer (DPO) and have not done so. For all privacy-related questions, you can contact us at info@jumptrademarks.com.